Technical Support Resources

Download on Apple App StoreDownload on Google Play Store

Our Service Support App is a free download configured to help technicians who service and install Hörmann high speed, high performance doors, with initial door installation as well as with resolving errors and malfunctions in the field, without having to call in the company's technical support department, reducing downtime for the customer. Clear descriptions and directions help to quickly analyze the situation to get the door working correctly with little downtime.

App Features Include:

• Quickstart Guide
  The Quickstart Guide lists common start-up tasks and settings for fast and efficient commissioning of new door installations.
• Hörmann Door Fault Codes Search
  Easily search within three sets of Hörmann door fault codes. The issue and solution are immediately displayed.
• Common Issues, Parameters & Diagrams
  Save time by searching from a pre-selected list of the most encountered issues.  Expandable diagrams are readily available.
• Manuals
  Additional online manuals are available through the app when further in-depth documentation is required.

Phone: +1 866 792 9968 (Press 2 for technical support for rubber and CHILLFAST Products)

Email: techsupport@hormann.ca

Rubber Door Installation VideosCHILLFAST Installation Videos

Our support team is ready to help you with any technical issues you may encounter. For quick an easy troubleshooting while in the field, consider using our HHPD mobile app. When you simply want to email or talk with someone feel free to reach out and we will take good care of you.

Phone: +1 724 385 9150

Email: techsupport@hormann.us

Rigid and Fabric Installation Videos

Our support team is ready to help you with any technical issues you may encounter. For quick an easy troubleshooting while in the field, consider using our HHPD mobile app. When you simply want to email or talk with someone feel free to reach out and we will take good care of you.